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1: I experience a service that is the right size for me. HSCS 5.52: I experience a service as near as possible to people who are important to me and my home area if I want this and if it is safe. HSCS 5.8
3: I experience care and support free from isolation because the location and type of premises enable me to be an active member of the local community if this is appropriate. HSCS 5.9
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1: I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes. HSCS 3.142: My care and support is consistent and stable because people work together well. HSCS 3.19
3: I am supported and cared for by people I know so that I experience consistency and continuity. HSCS 4.16
4: I use a service and organisation that are well led and managed. HSCS 4.23
5: I am confident that people who support and care for me have been appropriately and safely recruited. HSCS 4.24