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WR - Book 4 (1 credit)

by Jayne MacGregor

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WORK RELATED
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Communication in the Workplace
(1 credit)
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(Level 3 only)
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Book 4
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SKILLS FOR EMPLOYMENT
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LO 4
Communication in the Workplace
1 credit
10 hours
LEVEL 3
AIM:
LO 4 Be able to communicate verbally
OBJECTIVES:
4.1 Verbally present information and ideas to others clearly and accurately.

4.2 Use body language and tone to meet the needs of the audience, purpose and situation.

4.3 Actively listen to information given by other people, and make relevant verbal responses.

4.4 Ask relevant verbal questions to clarify own understanding, as required.

4.5 Summarise verbal communication(s) and make sure that the correct meaning has been understood.
AIM:
LO 4 Be able to communicate verbally
OBJECTIVES:
4.1 Verbally present information and ideas to others clearly and accurately.

4.2 Use body language and tone to meet the needs of the audience, purpose and situation.

4.3 Actively listen to information given by other people, and make relevant verbal responses.

4.4 Ask relevant verbal questions to clarify own understanding, as required.

4.5 Summarise verbal communication(s) and make sure that the correct meaning has been understood.
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