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Communication and Transactional Analysis

by Nicola Wilson

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Communication
and
Transactional
Analysis
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By Nicola Wilson
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Table of Contents
Looking at Transactional Analysis

Ego States

Transactional Analysis and
Mobile Learning

Activities
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In this e-book, you will explore transactional analysis as a way to ultimately improve your communication - both within your workplace and your home.

To ensure deep learning, you are required to sign up for the ComBet app and complete the relevant activities. In order to make learning more active, set some time aside to comb through the content and apply what you've learnt.
Looking at Transactional Analysis
Transactional analysis is a psychological approach in which one analyzes their relationships and interactions. The psychiatrist, Eric Berne, who developed the approach, was influenced by Sigmund Freud's personality theories and integrated his own observations of human interaction to develop transactional analysis. By using this approach in therapy, individuals can examine their communication and interactions more closely.

Eric Berne formulated three distinguishable ego states of Parent, Adult, and Child, based on his observations. He also emphasized the intricacies of human communication and believed that nonverbal cues such as facial expressions, body language, and tone can carry more weight than actual spoken words for the receiver.

In the book "Games People Play," by Eric Berne, he pointed out that individuals often use communication to convey hidden messages with underlying motives.
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We have three sides or 'ego-states' to our 'personality (Parent, Adult and Child).
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We have three sides or 'ego-states' to our 'personality (Parent, Adult and Child).
The philosophy that underpins Transactional Analysis is based on the belief that individuals have the ability to change and that every person has the fundamental right to exist in the world and be accepted.
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Communication is often used to convey hidden messages.
Ego States
Parent Ego State
An ego state refers to a distinct way in which individuals perceive and interact with the world. It encompasses a comprehensive set of thoughts, emotions, and actions that determine how we engage with others and even ourselves. Our way of thinking, feeling, and behaving in each ego state remains consistent.

Eric Berne proposed that every person has three ego states, namely the Parent, the Adult, and the Child. These ego states do not precisely correspond to Sigmund Freud's Id, Ego, and Superego. Instead, they represent a person's internal model of parents, adults, and children. We may adopt any of these roles when communicating with others or even in our own internal dialogue.


 
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