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Company Introduction BookletLoading...
This book is prepared by the Entrepreneurial Career Workshop project members
Team 1: COMPUTİNG (IT Department)
There will be three sub departments under computing department
these are;
a. Networking works
b- Computer hardware works
c- Updating and controlling System and Security software
Under each sub-department above, the works to be done and the people responsible for these works will be found.
these are;
a. Networking works
b- Computer hardware works
c- Updating and controlling System and Security software
Under each sub-department above, the works to be done and the people responsible for these works will be found.
Duties to be performed and responsible persons
1. Networking Works
· Control and configuration of network infrastructure (Berkay T.Mzt.Mtal)
· Control of Wireless Connection and Network (Görkem Mez.Mtal)
· Wireless network Firewall Installation and configuration (Kadir Can K.Mzt.Mtal)
· Solving customers' Wireless Network connection problems (Görkem Mez.Mtal)
1. Networking Works
· Control and configuration of network infrastructure (Berkay T.Mzt.Mtal)
· Control of Wireless Connection and Network (Görkem Mez.Mtal)
· Wireless network Firewall Installation and configuration (Kadir Can K.Mzt.Mtal)
· Solving customers' Wireless Network connection problems (Görkem Mez.Mtal)
Team Mentor: Selda Çetinkıran - Şahin Mansuroğlu
Team 1: COMPUTİNG (IT Department)
Duties to be performed and responsible persons
2. Computer hardware works
· Troubleshoot computers (Yetis Can C.Mzt.Mtal )
· upgrade to speed up the computer (replacing the CPU and RAM) (Yasemin Mez.Mtal)
· An SSD hard drive can be installed to speed up the computer. (Ali Mez.Mtal)
· Providing technical and hardware technical and hardware support in events such as meetings, seminars, etc. (Mehmet Mez.Mtal)
2. Computer hardware works
· Troubleshoot computers (Yetis Can C.Mzt.Mtal )
· upgrade to speed up the computer (replacing the CPU and RAM) (Yasemin Mez.Mtal)
· An SSD hard drive can be installed to speed up the computer. (Ali Mez.Mtal)
· Providing technical and hardware technical and hardware support in events such as meetings, seminars, etc. (Mehmet Mez.Mtal)
3. Updating and controlling System and Security software
· Installing and updating operating systems (Yetis Can C.Mzt.Mtal )
· Installation and updating of office programs (Berkay T.Mzt.Mtal)
· Driver installation and update (Mehmet Mez.Mtal)
· Installation and updating of system security software (Kadir Can K.Mzt.Mtal)
· Installing and updating operating systems (Yetis Can C.Mzt.Mtal )
· Installation and updating of office programs (Berkay T.Mzt.Mtal)
· Driver installation and update (Mehmet Mez.Mtal)
· Installation and updating of system security software (Kadir Can K.Mzt.Mtal)
Team Mentor: Selda Çetinkıran - Şahin Mansuroğlu
Team 2: ACCOMMODATION SERVİCES- Fatih Özler-Arpaçbahşiş MTAL
NisaN.D Arpac:
The works carried out by the front office are divided into two categories. These; front office and back office operations. Front Office Operations: These are the operations that can be seen by the guest at the front office. Some of these actions are: Back Office Operations: Front desk personnel perform these operations in areas not seen by the guest. Some of these actions are:
• Communicating with the guest to meet their accommodation request.
• To monitor whether the establishment is suitable for the type of accommodation requested by the guest.
• To get the necessary information from the guest for accommodation.
• To provide information about the hotel or the region where the hotel is located in the areas requested by the guest.
• Give the guest the room key and take the room key from the guest. • To collect the guest's expenses while the guest leaves the hotel.
• To perform foreign exchange transactions.
• To carry out the reservation process.
• Providing communication and switchboard services.
• To perform pre-accounting transactions.
• Preparing reports and statistics. • Making contracts with agencies or various corporate businesses.
• Staff planning and organization of work order.
• Prepare future plans and estimates.
• Communication with other departments (sending a memorandum).
The works carried out by the front office are divided into two categories. These; front office and back office operations. Front Office Operations: These are the operations that can be seen by the guest at the front office. Some of these actions are: Back Office Operations: Front desk personnel perform these operations in areas not seen by the guest. Some of these actions are:
• Communicating with the guest to meet their accommodation request.
• To monitor whether the establishment is suitable for the type of accommodation requested by the guest.
• To get the necessary information from the guest for accommodation.
• To provide information about the hotel or the region where the hotel is located in the areas requested by the guest.
• Give the guest the room key and take the room key from the guest. • To collect the guest's expenses while the guest leaves the hotel.
• To perform foreign exchange transactions.
• To carry out the reservation process.
• Providing communication and switchboard services.
• To perform pre-accounting transactions.
• Preparing reports and statistics. • Making contracts with agencies or various corporate businesses.
• Staff planning and organization of work order.
• Prepare future plans and estimates.
• Communication with other departments (sending a memorandum).
Team 2: ACCOMMODATION SERVİCES- Fatih Özler-Arpaçbahşiş MTAL
Yiğit.P Arpac :
The front desk is the part that interacts with the guest the most, starting from the moment the guest first enters the hotel until they leave the hotel. Therefore, the front desk staff are the staff that are considered by the guests. The front desk is also defined as the showcase of the hospitality business.
Front desk staff provides the link between all parts of the hotel and the guest. It receives the requests of the guests and ensures that the requests are fulfilled through the relevant departments. The approach of the front office plays a key role in increasing guest satisfaction.
Front office in hospitality businesses; It is a department that performs various services during the entrance, accommodation and exit stages of the hotel. It also carries out the collection and distribution of information in cooperation with other departments in the execution of front desk accommodation activities. For this reason, this section is also called the brain of the hotel. Front desk, in the simplest terms, a room in an accommodation facility
it is the unit that manages its capacity.
As a physical location, the front office is located in a position overlooking the entrance door and lobby of the accommodation facility.
The front desk is the part that interacts with the guest the most, starting from the moment the guest first enters the hotel until they leave the hotel. Therefore, the front desk staff are the staff that are considered by the guests. The front desk is also defined as the showcase of the hospitality business.
Front desk staff provides the link between all parts of the hotel and the guest. It receives the requests of the guests and ensures that the requests are fulfilled through the relevant departments. The approach of the front office plays a key role in increasing guest satisfaction.
Front office in hospitality businesses; It is a department that performs various services during the entrance, accommodation and exit stages of the hotel. It also carries out the collection and distribution of information in cooperation with other departments in the execution of front desk accommodation activities. For this reason, this section is also called the brain of the hotel. Front desk, in the simplest terms, a room in an accommodation facility
it is the unit that manages its capacity.
As a physical location, the front office is located in a position overlooking the entrance door and lobby of the accommodation facility.