Scammers

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Chalkboard

Hello maI. This is John. I'm calling from enz banK. HOW ARE YOU?

HELLO. BANK4you. THIS IS ANNA SPEAKING. HOW CAN i help you today?

no TOM, we did not send that message. please do not click on the link. this is a scam!&#160;

HELLO. This is TOM. I have just received a text message from the bank asking me to verify my account. did the bank send me this message?

no, I have not changed my address. my details are the same. I think I will go to the bank to confirm this.

there is no need to come to the bank. we can do this over the phone now. it's easier for you.

I need your full name and address. I also need you to give me your bank account number.

Discussion questions: 1. Have you ever received any scam calls or messages? 2. What must you do if you receive a scam SMS or email? 3. What can happen if you give out your personal details?

I'm sorry, but I'm not going to give you my personal details.

really? don't you have that information already?

yes, of course. but we need to confirm that we have the correct details. sometimes people change their address and forget to tell us.

Scammers may: - Pretend to be from an organisation you trust and ask for your personal details ( Bank, ATO, Service Provider, Police). - Say that you have won a prize or there’s money waiting for you. - Say that you owe them money and if you don't pay you will be arrested. - Use ‘robocalls’ or recorded messages saying your internet will be disconnected and ask for payment or personal information. - Lie and tell you stories, like your computer needs urgent attention. - Say it’s an emergency and tell you something bad will happen if you don’t click a link or call a number to check your details.

Sometimes scammers also send you text messages OR emails.

Hello John. I'M FINE THANKS. Is something wrong? what is the problem?

NO, THERE is no problem. We need to send you a new bank card and need to confirm some details with you.

Scammers target everyone

Name

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